Contact Us

We'd Love To Hear From You

Have a question about your order, shipping, returns, sizing, or any of our products?

The LUV ELLA SKY Customer Care Team is here to assist you. We are committed to providing friendly, reliable, and timely support to ensure your shopping experience is simple and enjoyable.

Whether you need help before placing an order or have questions after your purchase, please feel free to reach out to us.


Before You Contact Us

You may find answers to common questions in the following pages:

  • Shipping Policy
  • Return & Refund Policy
  • Size Guide
  • Terms of Service
  • Frequently Asked Questions

If you still need assistance, our team will be happy to help.


Email Support

For the quickest response, please contact us by email.

Email:
love@luvellasky.com

To help us assist you more efficiently, please include:

  • Order Number (if applicable)
  • Full Name
  • Email Address used for your order
  • Detailed description of your question or concern
  • Photos or supporting documents (if applicable)

Providing complete information helps our team review your request and provide a faster solution.


Customer Care Hours

Monday – Friday

9:00 AM – 6:00 PM (PST)

Messages received outside business hours, weekends, or public holidays will be answered on the next available business day.


Business Information

LUV ELLA SKY

21920 Moveo Dr
Santa Clarita, CA 91350
United States

Business Correspondence Only – Not a Return Address

Please contact our Customer Care Team before sending any returns. Returns sent without prior approval may not be accepted.


Our Commitment

At LUV ELLA SKY, every customer matters.

From helping you find the perfect style to assisting with order questions, shipping updates, or returns, our team is dedicated to providing professional and thoughtful support.

Thank you for choosing LUV ELLA SKY. We look forward to assisting you and making your shopping experience a wonderful one.